Privacy Policy

Thank you for visiting alphaprimeco.online (the "Site") owned and operated by AlphaPrime ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.

By using this Site, you consent to the terms of this Privacy Policy. We may update this policy from time to time, and any changes will be posted on this page with an updated effective date.

1. INFORMATION WE COLLECT

A. Information You Provide: Name and contact information (email, phone number, address), payment and billing information, account credentials, and communications you send to us.

B. Information Collected Automatically: IP address, device information, browser type, operating system, pages visited, time spent, and referring website addresses.

C. Cookies and Tracking Technologies: We use cookies to keep track of items in your shopping cart, remember preferences, analyze site traffic, deliver targeted advertising, and send cart reminder messages via SMS.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to: Process and fulfill your orders, communicate with you about orders, send promotional messages (with your consent), improve our Site, prevent fraud, and comply with legal obligations.

3. SMS/TEXT MESSAGE PRIVACY

When you opt-in to receive SMS messages from AlphaPrime:

• We collect your mobile phone number solely for the purpose of sending you marketing messages, order updates, and promotional offers.
• Message frequency varies based on promotions and your account activity.
• We do NOT sell, rent, or share your mobile number with third parties for their marketing purposes.
• Your consent is not a condition of purchase.
• You can opt-out at any time by replying STOP to any message.
• Reply HELP for assistance or contact [email protected].

IMPORTANT: Text messaging originator opt-in data and consent will NOT be shared with any third parties under any circumstances.

4. INFORMATION SHARING

We may share your information with service providers (shipping, payments, fulfillment), analytics providers (for website usage data only), or legal authorities when required by law. We do not sell your personal information to third parties.

5. DATA SECURITY

We implement reasonable security measures, including SSL encryption and secure servers. However, no method of transmission over the Internet is 100% secure.

6. YOUR RIGHTS AND CHOICES

You have the right to access, correct, or request deletion of your information. You can unsubscribe from SMS by replying STOP.

7. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights including the Right to Know and Right to Delete. To exercise these, contact us at [email protected].

8. CHILDREN'S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect information from children under 13.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with a new effective date.

10. CONTACT US

AlphaPrime
WeWork Westshore, 4830 W Kennedy Blvd
Tampa, FL, United States
Email: [email protected]
Phone: (305) 715-6933